Refund policy

At UPHILL, we stand behind our products and want you to feel confident every time you hydrate.

Because our electrolyte powders are consumable, we cannot accept returns on opened or used products.

Unopened, unused items may be returned within 30 days of delivery for a refund. Customers are responsible for return shipping.

If you’re unhappy with your purchase after trying it, please reach out to us at [your email]. While we don’t accept returns on opened products, we’re always happy to help—whether that means a replacement, store credit, or another solution.

Please note:

• Shipping fees are non-refundable

• We cannot accept returns on sale or promotional items

• UPHILL reserves the right to limit refunds in cases of abuse or repeated returns

Thanks for being part of the UPHILL community—we’re always here to keep you moving.